MC | Fact makes every effort to satisfy its customers. If a product does not meet your expectations or is defective, you may return it* within 14 days.
(see terms and conditions)

To do this, nothing could be easier:

  • Fill in the form below with details of the products being returned
  • Make sure the products are returned in their original packaging
  • Print the "return confirmation " e-mail that will be automatically sent to you after your request and include it in your package
  • Keep your proof of shipment

* Return shipping costs are charged to the customer
(see general conditions)