MC | Fact makes every effort to satisfy its customers. However, if a product does not meet your expectations or is defective, you can return it to us* within 14 days (see general conditions).
To do this, nothing could be easier:
- Fill in the form below with details of the products being returned
- Make sure the products are returned in their original packaging
- Print the "return confirmation " e-mail that will be automatically sent to you after your request and include it in your package
- Keep your proof of shipment
* Return shipping costs are charged to the customer
(see general conditions)